Here’s a couple tips if you work with McAfee Virus Scan Enterprise and EPO. These are just some of the more common things I seem to come across in an enterprise environment.
To reinstall EPO/McAfee:
1. Add/Remove programs > McAfee virus scan (Remove)
2. At the command line type:
C:\Program Files\Network Associates\Common Framework\frminst.exe /forceuninstall
or
C:\Program Files\McAfee\Common Framework\frminst.exe /forceuninstall
3. Reboot PC
4. Reinstall EPO agent
Sometimes, deleting the workstation from EPO Manager before reinstallation, clears up issues as well.
Manual Agent Wakeup Call
(Works well after a fresh epo install to speed up the process of downloading polices and software)
On the desired PC, go to a command prompt and type:
C:\Program Files\Network Associates\Common Framework\cmdagent /P /E /C
or
C:\Program Files\McAfee\Common Framework\cmdagent /P /E /C
This will try to force the agent to communicate with the ePO server.
Default port for EPO agent webpage
Printing and Virus Scan, especially if citrix is involved.
Too many times I have seen PC printing issues that were fixed by updating Virus Scan to a newer hotfix. This has been the case with VS8.0 and VS8.5. Remember, before digging into printing problems, check the McAfee version on the local PC!